Sunday, January 30, 2011

Online Community and Relationship vs. Traditional Ones

People are dedicating more and more of their time participating in various online communities. They establish seemingly close personal relationships with online community members. Through these relationships, they share opinions, obtain support and relaxation, just like real-world friendship would provide them. Are these relationships that people seek from online communities grant them the complete experience as tradition communities and relationships do?
... it shows a desire to avoid the vulnerability and uncertainty that true friendship entails
Virtual Friendship and the New Narcissism
Learning to make the best of sometimes-unpleasant interactions is part of what makes a good citizen and a mature human.
Does the Internet Strengthen Community?
... a "social technology" used primarily for interpersonal interaction could increase social isolation and thereby decrease psychological well-being among its users
Reformulating the Internet Paradox
Let's look at the motivation of the aforementioned action, seeking friendship from online communities. The paper “Virtual Friendship and the New Narcissism” mentioned that, this action “shows a desire to avoid the vulnerability and uncertainty that true friendship entails”. To elaborate this point, paper stated that “real intimacy requires risk--the risk of disapproval, of heartache, of being thought a fool. Social networking websites may make relationships more reliable, but whether those relationships can be humanly satisfying remains to be seen.”. This is indeed one of the important reasons that people open their arms to welcome online communities. The feeling of being popular and successful at interacting with others gives many individuals the motivation of participating on online communities.

This is especially true for teenagers. It is well known that teenagers are going through the phase of self-establishing. They sometimes see their own value through others eyes. Most of them grow out of this and gain confidence, certainty, and focus of themselves. But during the teenage period of time, they would tend to avoid the negative side of personal interactions, even through that means blinding themselves. This is just like the paper, “Does the Internet Strengthen Community?” mentioned: “Learning to make the best of sometimes-unpleasant interactions is part of what makes a good citizen and a mature human. Online groups do supplement certain social experiences but does not form a complete experience.”

If we were to talk to some one that is deeply involved in online communities and relationships, he might tell us logically that he is aware of all these concepts, and he is not taking his online activities that seriously. However, just like there's no alcoholic would admit that he is addicted to alcohol. Instead, he would tell us how good of a habit and how much it is beneficial for our health to have a moderate amount of wine. The paper “Reformulating the Internet Paradox” mentioned the “the Internet Paradox study (Kraut et al., 1998) found evidence of a causal link between Internet use and depression” for novice Internet users, such as imature teenagers mentioned in the previous paragraph. Nobody would volunteer for something that causes depression, but this requires self-discipline and restriction. The paper also pointed out that “self-efficacious Internet users were less likely to make mistakes that were sources of stress when using the Internet and were better able to work around problems that were not of their own making. They therefore correctly perceived a reduced likelihood of encountering stressful situations on the Internet.”
Twitter ... It is like thinking aloud in front of strangers. It is a marketing tool and a me-me-me medium.
Social Responsibility And The Web: A Drama Unfolds
It seems that in our headlong rush to join social networking sites, many of us give up one of the Internet's supposed charms: the promise of anonymity.
:
Celebrities don't need legions of MySpace friends to prove their importance. It's the rest of the population, seeking a form of parochial celebrity, that does.
Virtual Friendship and the New Narcissism
When youngsters lead a life in mediated publics, the fear is that their adolescent thoughts, musings and immature actions might become a millstone around their neck, since the information will be embarrassingly accessible later on.
Online Social Networking as Participatory Surveillance
This is a great point, but unfortunately people are getting so used to it, and when someone pointed out in different occasions, he would be the one looking like a fool. In today's society, it seems like everybody needs more attention and a hint of celebrity. We see it everywhere we turn. For example, American Idol has been adapt by countries all over the world, and they've been all very successful. Privacy is what celebrities sacrifice for their huge financial gain. Though, it might appear that they are violated some times, it's actually part of the package. What's difficult to understand is the rest of the crowd trying so hard to promote themselves in a way that protecting privacy is not remotely a concern. Some of us might imagine some day some one might have second thoughts of what he did, regarding to exposing their privacy. Just like the paper “Online Social Networking as Participatory Surveillance” argued, they might be embarrassed and even regret.
Such a friendship might seem shallow, but it is a convenient way of keeping in touch with a large circle of friends, which can be more difficult to handle offline without updated personal information - untold and unasked.
Online Social Networking as Participatory Surveillance
At the same time, the benefit that people gain from online community is keeping in touch with a large circle of friends, which cannot be achieved offline. Of course, this action might cause privacy issues, it's proven that people are willing to take this potential risk and gain the online friendships. So, my question is as below. 
Within a not as popular online community, how difficult or easy to keep in touch with many people, and would these action pose privacy issues?
For this study, I registered for a not so popular online community called GreenDrinks. As part of the standard registration procedure, I had to give away my name, email address, date of birth, zip code, picture, and gender.



You might argue that people could easily use fake identities, but you'll be surprised how many members use their real identities, just like on FaceBook. Then, I investigated the tools available to connect to community members, such as building groups, sending messages, posing comments, and inviting friends. All these seem to require extra work. I thought there should be even easier ways to keep in touch with people. Then, I found an app feature that provides more options.



In the picture above, it shows the most popular three apps. Apparently, people favor apps that help them keep in touch with other over apps from any others categories, such as music, news, and even games. Now let's think about the privacy issues. All these three apps are about tracking actions and update statuses. In other words, they are all about providing ways for others to know what your are doing and following what others are doing. This is clearly a privacy concern.

Sunday, January 16, 2011

Arizona Shooting

The shooting of Arizona Rep. Gabrielle Giffords and the 19 other people injured or killed on Jan 8, 2011, is being reported with many references to the role of social media, in terms of what motivated the tragedy and people's reactions to it. Find one of these references (include a link) and analyze, evaluate and apply what you feel are relevant concepts from at least four of the six required Session 1 readings to the role of social media in this story. You may post links to more than one news story to illustrate concepts from different readings if you like, but be sure your post is substantive enough to demonstrate your understanding of the relevant concepts from the papers you cite. Conclude by providing a brief definition of social computing, and comment on its potential power as a motivating force for positive and negative social phenomena.

-- Part I --

When this tragedy event first hit the news, I did some google searches with relevant keywords, such as “Gabrielle Giffords”, “Arizona gun shooting”, and “Congresswoman assassination”. One of the first things that I remembered was that some of the news didn't agree with each other. This is not surprising. It is exactly what people would expect from any recently happened high profile news events. In other words, don't trust just one news source and search for more information, just what I was doing.

During the procedure of delivering news, some people injected their personal views into the information passed on by them, such as, guesses, predictions, or even wishes. This brings up one of the questions asked in the paper, Online Databases-Web 2.0: Our Cultural Downfall?
When advertising and public relations are disguised as news, the line between fact and fiction becomes blurred. Instead of more community, knowledge, or culture, all that Web 2.0 really delivers is more dubious content from anonymous sources.
-- Online Databases-Web 2.0: Our Cultural Downfall?
We could name an example of such phenomenon happened in this particular new event. After the gun shooting on Jan 08, some news reported that Gabrielle Giffords was shot and killed, while some other news stated that she survived the fetal period. For a moment, people have two versions of the story. The following link is about ABC's false report.
http://www.examiner.com/tv-in-national/abc-news-issues-apology-for-false-gabrielle-giffords-death-report
The news president of ABC responded with an apology.
Here’s what happened at ABC News. … for a brief moment, about 10 minutes, ABCNews.com put up a banner citing other reports that congresswoman had died. ...
This brings up another point made in the paper, Online Databases-Web 2.0: Our Cultural Downfall?
Message getting through? Keen might see this as one of the most pervasive dangers of social networking--the seductive power that leads even those professionals tasked with creating, collecting, and distributing high-quality information to become early adopters
As a news network, a broadcasting company, people might think they need to be precise with what they say about some objective events, such as whether Gabrielle Giffords is dead or not. But reported news that was adopted from other reporters.

ABC had to correct it and went out of their way to apologize and clarify the mistake. However, information online is passed on in so many different ways, such as blogging and forum comments. People might not go back to correct their mistakes. Here is one of the more careful bloggers who did correct the blog entry.
http://directorblue.blogspot.com/2011/01/in-memoriam-rep-gabrielle-giffords.html

-- Part II --

During my search of news stories, it was not surprising to find that many interesting entries are what people said on their facebook, Myspace, or some other social network service (SNS). In order to study and view the contents, I, as a social information research, need to be part of the SNS. This is one of the points made in the paper, Sociology and, of and in Web 2.0: Some Initial Considerations.
First, we need to be inside of the networks, online communities, and collaborative movements to be able to see what is going on and describe it
We will have to become part of the collaborative cultures of Web 2.0, we will need to build our own profiles, make some flickering friendships, expose our own choices, preferences and views, and make ethical decisions about what we reveal and the information we filter out of these communities and into our findings.
-- Sociology and, of and in Web 2.0: Some Initial Considerations.
People digging information from SNS sites are not necessarily social information workers. They discover news and deliver what they discovered in these SNS sites as news to other people. Apparently, this is a common practice inside and outside of the academic world. This agrees with the make idea of the paper, Sociology and, of and in Web 2.0: Some Initial Considerations. The following link is an example of such  information dug from a SNS, facebook. Although, this particular “news” was found out false by the author later.
http://www.elliscountyobserver.com/?p=18475

-- Part III --

Also during this study, I found many different personal opinions about this tragedy event. We always have ideas about things happening around them. Typically, we would like to share, exchange, and even defend our opinions if necessary. I believe this is part of the human nature. We would like to have many audiences. This is one of the focuses of the paper, Blogging as Social Activity, or, Would You Let 900 Million People Read Your Diary?
Many bloggers liked that they could be less responsive with blogging than they could in email, instant messaging, phone, or face to face communication. They seemed to be holding their readers at arm's length.
-- Blogging as Social Activity, or, Would You Let 900 Million People Read Your Diary?
For example, the following link is a blog entry. The author thinks Gabrielle Giffords was shot because she is Jewish. It doesn't matter whether the opinion itself is true or false, what matters is that blogging provides this platform of sharing and picturing a large number of audience.
http://israelmatzav.blogspot.com/2011/01/gabrielle-giffords-was-shot-because-she.html

-- Part IV --

Last but not least, I'd like to mention the bridging of online and offline social network provided by SNSs. I learned about this news from a friend of mine through a SNS. This person is also my friend in real life. The paper, Social Network Sites: Definition, History, and Scholarship addressed this idea.
Although exceptions exist, the available research suggests that most SNSs primarily support pre-existing social relations.
-- Social Network Sites: Definition, History, and Scholarship 
For me, I have only people that I know in my SNS, so this statement should hold for in my case. The SNS provides us a convenient way of exchanging information. If we were to exchange news only through a person to person manner, such as emails, or phone calls with friends, then the amount of news exchanged would decrease by a large number


-- Summary --

Without any doubt, in this new event, the social media played an important role, and continue does. With great power comes greater responsibility, there are issues and problems that social media researchers need to consider, such as the truthfulness and the accessibility for researchers. Meanwhile, social media provides the users great convenience: We can express ourselves with potential large number of audience; We build online communication platform over our offline communities; And lots more.